Overview
Precision Windows & Glass (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. It applies to precisionwindowsnj.com, our quote and contact forms, our Facebook and Instagram pages and lead (Instant) forms, and phone and email communications with us.
By submitting a form, requesting an estimate, or contacting us, you agree to this Policy.
Information We Collect
Information you provide directly — when you request an estimate or contact us through our website forms, our Facebook or Instagram lead forms, or by phone, text, or email, we collect the details you submit, such as:
- Contact information — name, phone number, email address, and the town, ZIP, or property address for your project
- Project details — the service you need (window replacement, glass shower, railing, repair, etc.), timeframe, whether you own the property, photos you choose to send, and any message you include
- Communications — records of your calls, texts, and emails with us
Information Collected Automatically
When you visit our website we automatically collect limited technical data through cookies and similar technologies — including your IP address, device and browser type, pages viewed, and referring links. We also use advertising and analytics pixels (see “Cookies, Pixels & Advertising” below) to measure how our ads perform.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiry, prepare estimates, and schedule and complete your project
- Contact you about your request and follow up on quotes and service
- Send you information about our services, offers, and financing (you can opt out anytime)
- Measure and improve our website, advertising, and customer experience
- Comply with the law and protect our rights and customers
Calls, Texts & Email Consent
By providing your phone number and submitting a form (on our website or through a Facebook/Instagram lead form), you consent to be contacted by Precision Windows & Glass by phone call, text message (SMS), and email at the number and address you provide — including by automated or pre-recorded means — about your estimate and our services. Consent is not a condition of purchase. Message and data rates may apply. You can opt out of texts anytime by replying STOP, and out of marketing emails using the unsubscribe link.
Cookies, Pixels & Advertising
We advertise on platforms including Facebook and Instagram (Meta) and use the Meta Pixel and similar analytics tools on our website. These tools help us understand which ads lead to inquiries and reach people who may be interested in our services. They may collect device and usage data and set cookies.
You can control cookies through your browser settings, and you can manage ad personalization in your Meta account settings and via industry opt-out tools such as the Digital Advertising Alliance (optout.aboutads.info). Opting out does not stop you from seeing ads, only personalized ones.
Facebook & Instagram Lead Forms
If you submit a lead (Instant) form through our Facebook or Instagram ads, Meta shares the information you provide (such as your name, phone, email, and answers) with us so we can contact you. That information is handled under this Policy; Meta's own handling of your data is governed by Meta's Privacy Policy.
How We Share Information
We do not sell your personal information. We share it only as needed to run our business:
- Service providers who help us operate — for example website hosting, form and email delivery, scheduling, and customer-relationship (CRM) tools — who are permitted to use it only to provide those services to us
- Advertising and analytics platforms (such as Meta) as described above, to measure and deliver our ads
- Manufacturer or financing partners only when you ask us to arrange financing or a manufacturer-specific product
- Legal and safety — when required by law, to enforce our agreements, or to protect rights and safety
Data Retention
We keep your information for as long as needed to respond to your request, complete and warranty your project, and meet our legal, tax, and recordkeeping obligations, after which we delete or de-identify it.
Your Choices & Rights
You can opt out of marketing texts (reply STOP) and emails (unsubscribe) at any time. Depending on your state, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain sharing. To make a request, email us at the address below and we will respond as required by applicable law.
Third-Party Links & Children
Our website and ads may link to third-party sites we do not control; their privacy practices are their own. Our services are intended for adults; we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Policy from time to time. The current version, with its “last updated” date, will always be posted on this page.
Contact Us
Questions about this Policy or your information? Reach Precision Windows & Glass:
- Email: precisionwindowsnj@gmail.com
- Phone: (201) 275-9185
- 163 Midland Ave Unit B, Garfield, NJ 07026